Legal

Refund & Cancellation Policy

Last updated: August 2026

Free trial

Every new account gets a 7-day free trial with full access, no payment method required. Use it to decide if TEasy works for you before you pay anything.

Cancelling your subscription

You can cancel any time from your Razorpay subscription management link (sent to you at checkout) or by writing to us. Cancelling stops future billing — you keep full access until the end of the period you've already paid for, then the app locks until you resubscribe. Your local data isn't affected by cancellation; it stays on your PC either way.

Refunds

Because the trial gives you a full week to evaluate TEasy before paying anything, subscription charges are generally non-refundable once a billing period has started. That said, if something on our side went wrong — you were charged in error, charged after a cancellation we failed to process, or hit a bug that made the app genuinely unusable for a meaningful part of your billing period — write to us and we'll make it right, typically as a refund of that period or credit toward the next one.

Failed or disputed payments

If a renewal payment fails (expired card, insufficient funds), Razorpay will retry it a few times; if it keeps failing, your subscription moves to "past due" and then lapses. Update your payment method via the Razorpay link to resume without losing your data.

How to request a refund

Email ddhruvgnayak@gmail.com with the email your account is registered under and what happened. We aim to respond within 2 business days.